{"id":426,"date":"2026-08-17T02:53:16","date_gmt":"2026-08-17T02:53:16","guid":{"rendered":"https:\/\/aurialis.ca\/?page_id=426"},"modified":"2026-08-26T02:24:49","modified_gmt":"2026-08-26T02:24:49","slug":"aurialis-ai-service-desk","status":"publish","type":"page","link":"https:\/\/aurialis.ca\/fr\/aurialis-ai-service-desk\/","title":{"rendered":"Aurialis AI Service Desk"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"426\" class=\"elementor elementor-426\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-6b28bd7 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6b28bd7\" data-element_type=\"section\" data-e-type=\"section\" id=\"Home\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/aurialis.ca\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Aurialis_ServiceDesk_Video_2_Official.mp4&quot;}\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-background-video-container elementor-hidden-mobile\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8bb4efd\" data-id=\"8bb4efd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53bda6a elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"53bda6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Aurialis AI Service Desk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddac226 elementor-widget elementor-widget-spacer\" data-id=\"ddac226\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f57aaa1 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"f57aaa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"lead\">AI-operated support desk that resolves your Tier 1 volume end to end across chat, email, portal, and voice. Escalates everything beyond it to your team with full context. Not a chatbot you configure. An operated first line.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1ab0a2 elementor-widget elementor-widget-spacer\" data-id=\"f1ab0a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-061f6d4 e-grid e-con-boxed e-con e-parent\" data-id=\"061f6d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eae577c elementor-align-justify e-transform elementor-widget elementor-widget-button\" data-id=\"eae577c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register interest<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46c6184 elementor-align-justify e-transform elementor-widget elementor-widget-button\" data-id=\"46c6184\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aurialis.ca\/fr\/roadmap\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See status<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-85a33bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"85a33bb\" data-element_type=\"section\" data-e-type=\"section\" id=\"ThirdWave\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-db7d607\" data-id=\"db7d607\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2107ceb animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2107ceb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">An Operated Tier 1. Your Senior Team, Protected.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c315458 elementor-widget elementor-widget-heading\" data-id=\"c315458\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tier 1, done properly, so your experts do Tier 2 and 3<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68655bd animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"68655bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"sec-head\"><div class=\"sec-head\"><p>Most support volume is repetitive Tier 1. When an operated first line resolves it, your senior people stop firefighting resets and start solving the hard problems only they can.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-abbe2cd\" data-id=\"abbe2cd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b01e81d ep-parallax-effects-yes elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"b01e81d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ep_parallax_effects_show&quot;:&quot;yes&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ep_parallax_effects_rotate_start&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_rotate_end&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_scale_start&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_scale_end&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_hue_value&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_sepia_value&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_easing_value&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_target&quot;:&quot;self&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"1536\" src=\"https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_Official.png\" class=\"attachment-full size-full wp-image-629\" alt=\"\" srcset=\"https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_Official.png 1536w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_Official-300x300.png 300w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_Official-1024x1024.png 1024w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_Official-150x150.png 150w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_Official-768x768.png 768w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_Official-12x12.png 12w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_Official-650x650.png 650w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63526d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63526d7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-217b080\" data-id=\"217b080\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-199edb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"199edb6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bed3c2a\" data-id=\"bed3c2a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-759ce2f ui-borderanim-hover bdt-icon-type-icon elementor-position-top bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"759ce2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tThe repeatable majority\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<div class=\"col\"><div class=\"card\"><p>Password resets, access requests, status lookups, how-to questions, common issues resolved end to end, 24\/7, in FR\/EN. Resolution, not just deflection to an article.<\/p><\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a7bdc31\" data-id=\"a7bdc31\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82086ad ui-borderanim-hover bdt-icon-type-icon elementor-position-top bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"82086ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tAnything needing judgment\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<section><div class=\"wrap\"><div class=\"wave\"><div class=\"col now\"><section><div class=\"wrap\"><div class=\"grid g2\"><div class=\"card\"><p>Complex troubleshooting, approvals, specialist knowledge, and anything sensitive is classified and handed to your Tier 2\/3 with full context. A clear, trustworthy boundary, by design.<\/p><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/section>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-75be32a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75be32a\" data-element_type=\"section\" data-e-type=\"section\" id=\"Services\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4dda40f\" data-id=\"4dda40f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c0864d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0864d7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-756087d\" data-id=\"756087d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1da4bea elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1da4bea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Resolve, or escalate with context<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-dbeca0c\" data-id=\"dbeca0c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ccd3d9a elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"ccd3d9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2335b69\" data-id=\"2335b69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0df4a5b elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0df4a5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"sec-head\"><p>Every ticket hits the operated first line. What&#8217;s Tier 1 is resolved; everything else crosses to your team carrying the full thread<\/p><p>The same Tier 1 desk answers wherever your users are and when it ties into Aurialis Voice, a call and a ticket become one continuous operation<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fe1612a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe1612a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9c5d665\" data-id=\"9c5d665\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1533ae ep-parallax-effects-yes elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-image\" data-id=\"b1533ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ep_parallax_effects_show&quot;:&quot;yes&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ep_parallax_effects_rotate_start&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_rotate_end&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_scale_start&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_scale_end&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_hue_value&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_sepia_value&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_easing_value&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;ep_parallax_effects_target&quot;:&quot;self&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2496\" height=\"1664\" src=\"https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_flow_2_Official.png\" class=\"attachment-full size-full wp-image-661\" alt=\"\" srcset=\"https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_flow_2_Official.png 2496w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_flow_2_Official-300x200.png 300w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_flow_2_Official-1024x683.png 1024w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_flow_2_Official-768x512.png 768w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_flow_2_Official-1536x1024.png 1536w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_flow_2_Official-2048x1365.png 2048w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_flow_2_Official-18x12.png 18w, https:\/\/aurialis.ca\/wp-content\/uploads\/2026\/08\/Aurialis_AIServiceDesk_flow_2_Official-650x433.png 650w\" sizes=\"(max-width: 2496px) 100vw, 2496px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-346f455 e-flex e-con-boxed e-con e-parent\" data-id=\"346f455\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b113710 e-grid e-con-full e-con e-child\" data-id=\"b113710\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78ee0c6 ui-borderanim-hover bdt-icon-type-icon elementor-position-top bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"78ee0c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ri ri-chat-check-line\"><\/i>\n\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tResolves, doesn't deflect\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<div class=\"mode\"><div class=\"card\"><div class=\"card\"><p>It completes the ticket end to end across your systems not a bot that hands back a help-article link.<\/p><\/div><div class=\"card\"><div class=\"svc-ic\">\u00a0<\/div><\/div><\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-422d492 ui-borderanim-hover bdt-icon-type-icon elementor-position-top bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"422d492\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-book-text\"><\/i>\n\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tGrounded in your knowledge\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<div class=\"modes\"><div class=\"mode\"><div class=\"card\"><div class=\"card\"><p>Answers come from your documented knowledge base and policies, accurate to how your organization actually works.<\/p><\/div><div class=\"card\"><div class=\"svc-ic\">\u00a0<\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f8aff3 ui-borderanim-hover bdt-icon-type-icon elementor-position-top bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"1f8aff3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"lu lu-circle-fading-arrow-up\"><\/i>\n\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tContext-preserving escalation\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<div class=\"modes\"><div class=\"mode\"><div class=\"card\"><div class=\"card\"><p>Escalated tickets arrive with the full thread and attempted steps, your team never asks the user to repeat themselves.<\/p><\/div><\/div><div class=\"card\"><div class=\"svc-ic\">\u00a0<\/div><\/div><\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c818b6 ui-borderanim-hover bdt-icon-type-icon elementor-position-top bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"8c818b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ri ri-shield-check-line\"><\/i>\n\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tA boundary you can trust\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<div class=\"modes\"><div class=\"mode\"><div class=\"card\"><div class=\"card\"><div class=\"card\"><p>Tier 1 only. It never improvises past its scope, sensitive or complex work is always handed to a human.<\/p><\/div><\/div><\/div><div class=\"card\"><div class=\"svc-ic\">\u00a0<\/div><\/div><\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c77d0b4 ui-borderanim-hover bdt-icon-type-icon elementor-position-top bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"c77d0b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-sort-amount-up\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M304 416h-64a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h64a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16zM16 160h48v304a16 16 0 0 0 16 16h32a16 16 0 0 0 16-16V160h48c14.21 0 21.38-17.24 11.31-27.31l-80-96a16 16 0 0 0-22.62 0l-80 96C-5.35 142.74 1.77 160 16 160zm416 0H240a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h192a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16zm-64 128H240a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h128a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16zM496 32H240a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h256a16 16 0 0 0 16-16V48a16 16 0 0 0-16-16z\"><\/path><\/svg>\n\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tImproves as it runs\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<div class=\"modes\"><div class=\"mode\"><div class=\"card\"><div class=\"card\"><section><div class=\"wrap\"><div class=\"grid g3\"><div class=\"card\"><p>Operated by Aurialis and supervised by people, it gets better against your real tickets over time, you don&#8217;t tune it yourself.<\/p><\/div><\/div><\/div><\/section><\/div><\/div><div class=\"card\"><div class=\"svc-ic\">\u00a0<\/div><\/div><\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-34af8f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34af8f8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fdcf137\" data-id=\"fdcf137\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-08fa5b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"08fa5b3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4331315\" data-id=\"4331315\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a53a5b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9a53a5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sits on top of your ITSM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-26c2425\" data-id=\"26c2425\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-663c5c2 elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"663c5c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-eebd5f9\" data-id=\"eebd5f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-993c22c elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"993c22c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"sec-head\"><p>Designed to work inside the ticketing and identity tools you already run<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-d0b1fba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d0b1fba\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d876400\" data-id=\"d876400\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6961113 e-grid e-con-boxed e-con e-parent\" data-id=\"6961113\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6bd79f ui-borderanim-hover bdt-icon-type-icon bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"f6bd79f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ep_floating_effects_show&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_toggle&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_y&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:20}},&quot;ep_floating_effects_translate_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1700,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_x&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:0}},&quot;ep_floating_effects_translate_delay&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_floating_effects_easing&quot;:&quot;easeInOutQuad&quot;}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tServiceNow\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecd9a14 ui-borderanim-hover bdt-icon-type-icon bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"ecd9a14\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ep_floating_effects_show&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_toggle&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_y&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:20}},&quot;ep_floating_effects_translate_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1700,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_delay&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_x&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:0}},&quot;ep_floating_effects_easing&quot;:&quot;easeInOutQuad&quot;}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tServiceNow\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc5cfbc ui-borderanim-hover bdt-icon-type-icon bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"fc5cfbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ep_floating_effects_show&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_toggle&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_y&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:20}},&quot;ep_floating_effects_translate_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1700,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_x&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:0}},&quot;ep_floating_effects_translate_delay&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_floating_effects_easing&quot;:&quot;easeInOutQuad&quot;}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tFreshservice\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6307697 ui-borderanim-hover bdt-icon-type-icon bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"6307697\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ep_floating_effects_show&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_toggle&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_y&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:20}},&quot;ep_floating_effects_translate_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1700,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_delay&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_x&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:0}},&quot;ep_floating_effects_easing&quot;:&quot;easeInOutQuad&quot;}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tIntercom\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d3f2d7 ui-borderanim-hover bdt-icon-type-icon bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"2d3f2d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ep_floating_effects_show&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_toggle&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_y&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:20}},&quot;ep_floating_effects_translate_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1700,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_x&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:0}},&quot;ep_floating_effects_translate_delay&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_floating_effects_easing&quot;:&quot;easeInOutQuad&quot;}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tJira Service\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8708762 ui-borderanim-hover bdt-icon-type-icon bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"8708762\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ep_floating_effects_show&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_toggle&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_y&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:20}},&quot;ep_floating_effects_translate_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1700,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_delay&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_x&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:0}},&quot;ep_floating_effects_easing&quot;:&quot;easeInOutQuad&quot;}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tOkta \/ Entra ID\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17ded7b ui-borderanim-hover bdt-icon-type-icon bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"17ded7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ep_floating_effects_show&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_toggle&quot;:&quot;yes&quot;,&quot;ep_floating_effects_translate_y&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:20}},&quot;ep_floating_effects_translate_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1700,&quot;sizes&quot;:[]},&quot;ep_floating_effects_translate_x&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:0}},&quot;ep_floating_effects_translate_delay&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ep_floating_effects_easing&quot;:&quot;easeInOutQuad&quot;}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tAny REST API\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-7612629  plasma-line elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7612629\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;section_fluid_on&quot;:&quot;yes&quot;,&quot;uicore_fluid_animation&quot;:&quot;plasma-line&quot;,&quot;section_fluid_settings&quot;:&quot;yes&quot;,&quot;section_fluid_scale&quot;:10,&quot;section_fluid_intensity&quot;:50,&quot;section_fluid_speed&quot;:20,&quot;section_fluid_noise&quot;:20,&quot;section_fluid_angle&quot;:0,&quot;section_fluid_offset_x&quot;:0,&quot;section_fluid_offset_y&quot;:0,&quot;section_fluid_interactive&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d607808\" data-id=\"d607808\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-574f87e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"574f87e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Be first when Service Desk opens<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21f9154 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"21f9154\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Register interest and we&#8217;ll bring you in early.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed0cd33 elementor-widget elementor-widget-spacer\" data-id=\"ed0cd33\" 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class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register interest<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Aurialis AI Service Desk AI-operated support desk that resolves your Tier 1 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-426","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aurialis<\/title>\n<meta name=\"description\" content=\"Aurialis delivers enterprise-grade AI voice infrastructure to replace traditional call centers and automate core business processes.Our fully managed solution 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